Faq's
Q. Who is Wooden Letters?
A. Wooden Letters is Paddle Tramps Mfg Co. Our main site Paddle Tramps sells a full range of wooden accessories. Wooden Letters has been designed to show and sell our main product, wooden letters.
Q. How long will it take for my order to arrive?
A. Since Wooden Letters(Paddle Tramps) is the manufacturer we are able keep a heavy stock on most items. Most orders received before 3 pm CST are processed and shipped that day.
Q. How safe is my personal information?
A. Wooden Letters (Paddle Tramps) uses 128-bit encryption to secure the information you pass to us. You should take notice that there is always a golden padlock in the status bar of your browser before you send sensitive information over the Internet. We also recommend that you double click the padlock and see that the certificate is issued to the web site you are placing your order with.
Q. How do you use my personal information?
A. Wooden Letters(Paddle Tramps) uses your personal information for shipping and payment processing only. We will never sell your information to anyone.
Q. What are your terms and conditions?
A. Order Cancellations - Because our orders are processed so quickly, The actual amount of time will vary depending upon the season, but in most cases the order will have undergone processing in less than three hours and therefore will not be able to be cancelled.
Q. Copyright
A. The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Paddle Tramps.